Our Policies

Payment Methods

For your convenience and security, we accept Credit Cards and PayPal as our primary payment methods. All transactions are securely processed, and your payment information is protected.

Order Processing

Each handcrafted coconut product is made with care. Please allow 1-3 business days for processing your order before it is shipped.

Shipping Information

We offer worldwide shipping options. Delivery times may vary based on your location and chosen shipping method. A tracking number will be emailed to you once your order has been dispatched.

Returns and Exchanges

Your satisfaction is important to us. If you’re not completely satisfied with your purchase, you may return or exchange it within 30 days of receipt. Items must be unused and in their original packaging. Please refer to our Return and Exchange Policy for detailed information.

Custom Orders

Interested in a custom-designed coconut product? Contact us to discuss your ideas, and we’ll create a unique piece just for you.

Contact Us

If you have any questions or need assistance, please reach out to our customer service team at [email protected].